Job Openings

So what are the important skills and requirements we’re looking for?

At our cafe, we believe that every cup of coffee tells a story, and every meal we serve is an opportunity to create a memorable experience for our customers. We’re not just a cafe; we’re a community hub where people gather to savor delicious food and beverages, connect with friends, and find comfort in a warm and welcoming environment.

As a Cafe Operations Manager, you will play a pivotal role in shaping these experiences and ensuring the smooth operation of our establishment. We’re looking for a leader who not only understands the intricacies of cafe management but also possesses the passion and dedication to elevate our cafe to new heights.

• Leadership: Your ability to lead and inspire a dynamic team of individuals will be at the heart of your role. We’re seeking someone who can motivate, train, and guide our staff to provide exceptional service and uphold the standards we hold dear.
• Financial Acumen: Managing a cafe is not just about crafting the perfect latte; it’s about making sound financial decisions. We need someone who can skillfully navigate budgets, control costs, and ensure our cafe’s financial health.
• Analytical Skills: To stay at the forefront of the cafe industry, we rely on data-driven decisions. Your knack for collecting and analyzing trends and customer feedback will be invaluable in making informed choices to enhance our offerings.
• Customer Focus: Our customers are at the heart of everything we do. Your dedication to creating outstanding experiences and handling customer feedback with grace will be key to our success.
• Operational Efficiency: Behind every great cafe experience is a well-oiled machine. You’ll be responsible for the day-to-day operations, ensuring that everything runs seamlessly and efficiently.
• Communication Skills: Effective communication is essential. You’ll need to connect with both our team and our customers, fostering positive relationships and resolving issues with finesse.
• Problem-Solving: Challenges are part of the daily grind, but we know you’re up for it. Your ability to troubleshoot and find solutions will keep our cafe running smoothly.
• Flexibility: The cafe world is dynamic, and we need someone who can adapt to changing market conditions and be available when our customers need us most.
• Passion: Above all, we seek someone who is genuinely passionate about the cafe culture. You understand that a cafe is not just a place to get a cup of coffee; it’s a place where memories are made, and connections are forged.

• Minimum 5 years of relevant experience in the food and beverage industry
• High school diploma or equivalent (Bachelor’s degree preferred)
• Strong leadership skills
• Excellent customer service abilities
• Effective communication (verbal and written)
• Problem-solving and decision-making skills
• Strong organizational abilities
• Knowledge of food safety and hygiene regulations
• Adaptability to a fast-paced environment
• Computer literacy
• Strong Proficiency in Microsoft, specifically Excel worksheets

1. Education and Experience:

• College Level or equivalent trainings
• Previous experience as a barista in an established café / coffeeshop

2. Knowledge and Skills:

• Strong knowledge of different types of coffee beverages, including espresso-based drinks, specialty coffee drinks, third wave coffee and the ability to prepare them with precision and consistency.
• Familiarity with various coffee brewing methods and equipment, such as espresso machines, grinders, pour overs and coffee makers.
• Excellent customer service and interpersonal skills, with the ability to communicate effectively and provide friendly and prompt service to customers.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Basic math skills for handling cash transactions and accurately processing payments.
• Ability to work as part of a team and collaborate with coworkers to ensure smooth operations.

3. Physical Requirements:

• Stamina and physical endurance to stand for extended periods and perform repetitive tasks.
• Ability to lift and carry moderately heavy objects, such as bags of coffee beans or milk crates.
• Manual dexterity and coordination to handle small and delicate objects, such as coffee cups and saucers.

4. Availability:

• Flexibility in working hours, including mornings, evenings, weekends, and holidays.
• Willingness to work in a shift-based schedule as determined by the needs of the business.

5. Food Safety and Hygiene:

• Knowledge of and adherence to food safety and hygiene regulations.
• Willingness to follow proper sanitation procedures, including cleaning and maintaining equipment, and keeping work areas clean and organized.

• Minimum of 3-5 years of experience as a cook or chef in a professional kitchen
• Culinary degree or equivalent certification preferred
• Strong knowledge of food preparation techniques, culinary terminology, and kitchen equipment
• Proficient in recipe creation, menu planning, and portion control
• Ability to manage and lead a team of kitchen staff effectively
• Knowledge of food safety and sanitation regulations
• Excellent time management and organizational skills
• Attention to detail in food presentation and plating
• Ability to work in a fast-paced environment and handle pressure
• Flexibility to work evenings, weekends, and holidays as required

• Bachelor’s degree in human resources, business administration, or related field (or equivalent experience)
• Minimum 2-3 years experience in an HR postion
• Knowledge of employment laws and regulations
• Recruitment and selection skills
• Employee relations and interpersonal skills
• Performance management experience
• Understanding of HR policies and procedures
• Familiarity with compensation and benefits administration
• Training and development expertise
• Conflict resolution and problem-solving abilities
• Excellent communication and documentation skills
• Ability to handle confidential information
• Proficiency in Excel, HR software and tools

• Bachelor’s degree in marketing, business administration, communications, or related field (Master’s degree or relevant certifications may be preferred)
• Experience in Marketing, Sales or Business Development
• Strong Understanding of Marketing principles, Digital marketing, Social media Marketing and Public Relations.
• Creative, Innovative and with Strong Analytical skills
• Strong Interpersonal Skills: Excellent written and and verbal communication
• Proficiency in Digital Marketing Channels and platforms

1. Education:

• Bachelor’s degree in marketing, business administration, communications, or related field (Master’s degree or relevant certifications may be preferred)

2. Marketing Knowledge:

• Strong understanding of marketing principles, strategies, and tactics
• Familiarity with market research, brand management, digital marketing, social media marketing, advertising, and public relations

3. Experience:

• Prior marketing experience working in the field of marketing or business development.

4. Creativity and Analytical Skills:

• Ability to think creatively and develop innovative marketing campaigns
• Analytical skills to measure marketing effectiveness and proficiency in using analytics tools

5. Communication and Interpersonal Skills:

• Excellent written and verbal communication skills
• Strong interpersonal skills for collaborating with team members and interacting with customers

6. Digital Marketing Expertise:

• Proficiency in digital marketing channels and platforms
• Knowledge of social media marketing, SEO, content marketing, email marketing, and paid advertising

7. Organizational and Project Management Abilities:

• Strong organizational skills and attention to detail
• Ability to prioritize tasks, meet deadlines, and manage multiple projects

8. Flexibility and Adaptability:

• Openness to change and ability to stay updated with industry trends
• Willingness to embrace new marketing strategies and technologies