Bachelor’s degree in human resources, business administration, or related field (or equivalent experience)
Minimum 2-3 years experience in an HR postion
Knowledge of employment laws and regulations
Recruitment and selection skills
Employee relations and interpersonal skills
Performance management experience
Understanding of HR policies and procedures
Familiarity with compensation and benefits administration
Training and development expertise
Conflict resolution and problem-solving abilities
Excellent communication and documentation skills
Ability to handle confidential information
Proficiency in Excel, HR software and tools
Specific Skills Set for HR Officer
Recruitment and Selection: Experience in sourcing and attracting qualified candidates, conducting interviews, assessing skills, and making informed hiring decisions.
Employee Relations: Strong interpersonal and communication skills to build positive relationships with employees, address grievances, and promote a harmonious work environment.
HR Policies and Compliance: Knowledge of HR policies and procedures, including compliance with labor laws, equal employment opportunity regulations, and other relevant legal requirements.
Performance Management: Ability to develop and implement performance management systems, conduct performance evaluations, set goals, and provide constructive feedback to employees.
Training and Development: Competence in identifying training needs, designing and delivering training programs, and fostering employee development and career growth.
Compensation and Benefits: Understanding of compensation structures, benefits administration, and experience in managing payroll processes.
Employee Engagement and Retention: Skill in implementing strategies to enhance employee engagement, job satisfaction, and retention rates within the organization.
Conflict Resolution and Mediation: Ability to address workplace conflicts, mediate disputes, and facilitate resolution through effective communication and conflict management techniques.
HRIS and Data Management: Proficiency in using HR Information Systems (HRIS) to manage employee data, generate reports, and streamline HR processes.
Communication and Presentation: Excellent written and verbal communication skills to effectively communicate HR policies, procedures, and initiatives to employees and management.
Analytical and Problem-Solving: Strong analytical and problem-solving abilities to analyze HR data, identify trends, and develop data-driven solutions for HR-related challenges.
Confidentiality and Ethics: Commitment to maintaining confidentiality and handling sensitive employee information with utmost discretion and professionalism.
Change Management: Ability to effectively manage organizational change initiatives, communicate changes to employees, and facilitate smooth transitions.
